Refund Policy

Returns

  • Eligibility:
    We accept returns within 7 days from the date of delivery. To be eligible for a return, your item must be unused, unopened, and in the original packaging.

  • Non-returnable Items:
    Certain products cannot be returned, including:

    • Opened or used items
    • Gift cards 
  • Return Process:
    To initiate a return, please contact our customer service team at support@arthoherb.com with your order number and the reason for your return. We will provide you with return instructions.