Shipping Policy

Order Processing

  • Orders are processed and shipped within 2-3 business days after they are placed, excluding weekends and holidays.
  • Orders placed after 3:00 PM EST will be processed the next business day.
  • Please note that order processing times may vary during peak periods or special promotions, but we will notify you of any delays.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email to monitor your shipment's progress.
  • Please allow up to 24-48 hours for the tracking information to update in the system.

Shipping Restrictions

  • We currently only ship to Pakistan.
  • Although we do our best to ensure your order arrives on time, please note that shipping carriers may experience delays due to weather, holidays, or other unforeseen circumstances.
  • We are not responsible for shipping delays caused by third-party carriers.

Lost or Damaged Items

  • If your order has been lost or damaged during transit, please contact us immediately at support@arthoherb.com. We will assist you in filing a claim with the carrier and will work to resolve the issue as quickly as possible.
  • Please inspect your order upon receipt. If any items are damaged or incorrect, please notify us within 7 days of delivery.

Address Accuracy

  • Please ensure that your shipping address is correct before submitting your order.
  • We are not responsible for shipping errors due to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any further questions or concerns about shipping, please feel free to contact our customer support team: